Privacy Policy

Last updated: May, 2025

CHM Private Security Systems Ltd (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website: https://chmsecurity.com.cy

1. Who We Are

CHM Private Security Systems Ltd is a licensed security systems provider based in Cyprus. We offer security solutions including alarm systems, CCTV surveillance, access control, fire safety, and intercom systems. Our company is licensed by the Cyprus Police for the installation and maintenance of security systems.

2. Information We Collect

We collect personal information that you voluntarily provide through our website, email, or phone, including:

• Full Name
• Email Address
• Phone Number
• Address (when relevant for service)
• Business or property details
• Any other information submitted via contact or inquiry forms

We may also collect non-personal information automatically through cookies or analytics tools, such as IP address, browser type, and device information.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries or requests
• To prepare and send quotations or offers
• To schedule site visits and installations
• To provide customer support and service follow-up
• To send you updates or promotions (only if you have opted-in)
• To improve our website and customer experience

4. Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit information via our website
• The necessity to perform a contract or take steps at your request before entering a contract
• Our legitimate interest in responding to inquiries and improving services
• Compliance with legal obligations such as law enforcement requests

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information only with:

• Our authorized employees or technicians for service delivery
• Trusted service providers (e.g., IT or hosting partners) under confidentiality agreements
• Public authorities, if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption on our website (HTTPS)
• Secure servers and data storage
• Restricted access only to authorized personnel

7. Your Data Rights (Under GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw your consent at any time
• File a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus)

To exercise your rights, contact us at info@chmsecurity.com.cy.

8. Cookies and Analytics

Our website may use cookies to enhance user experience and analyze website performance (e.g., Google Analytics). You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal and regulatory obligations.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

CHM Private Security Systems Ltd
Grigori Afxentiou 165A, 2369 Agios Dometios, Nicosia, Cyprus
📞 +357 22370246
📧 info@chmsecurity.com.cy
🌐 https://chmsecurity.com.cy